How to fix HP Printer in error state code 0x00000015?

HP printers are well known for their performance as the best printer for home or office, but like any other technical item it also encounters errors. One such common issue faced by users is the HP printer in error state code 0x00000015. This error prevents the operation of the printer and hampers user’s time. Keep reading this blog post for troubleshooting HP printer error code 0x00000015 to get your printer in running state.
 
How to fix HP Printer in error state code 0x00000015?

What is the HP Printer Error Code 0x00000015?

It is critical to comprehend the nature of the error code 0x00000015, before jumping into solution. HP Printer in an error state happens when the print spooler service is having trouble or when the printer is unable to communicate with the computer. Users can try the following troubleshoot steps and fix this error:

Step 1: Resume computer and printer

The first step in resolving an HP printer in an error state is to restart both computer and printer. Wait for some time after disconnecting the power supply or putting off the printer. Between the process shut down your system. Reconnect both the devices with power sources and start again.

Step 2: Check network connections

 Check to ensure that all the connections between your printer and computer. Test the network connection or USB cable connection between printer and computer. Users may try a new USB port on the computer if using an old cable.

Step-3: Upgrade Printer Drivers

Most common reason for the HP printer in an error state is due to outdated or incompatible printer drivers. Search for the latest drivers from the official website of HP in the software section. Next download and install the latest drivers and follow the asked on-screen directions.

Step 4: Launch Print Spooler Service


In HP printers, the print spooler service manages the print queue, ensuring smooth operation. If this service encounters an error code 0x00000015, restart print spooler service of HP printer. Follow these steps to troubleshoot it:

  •  With the help of window key + R open Run dialog box
  •  Open the service pane by typing "services.msc"
  •  Search by scrolling down the "Print Spooler" service.
  •  Press the right mouse button and select "Restart."
  •  If the service has already stopped, select "Start."

Step 5: Reinstalling  the Printer Software

If none of the above methods work, try reinstalling the printer software option. Uninstall the previous version of printer software from your computer and then reinstall the latest version. Choose the latest version of printer software from the official HP website and follow the installation guidelines with close attention. .

Final words:

Printing tasks can be disruptive for users if they find an HP printer in error state. With the help of top 5 troubleshooting steps users can cover the error and get back to printing work. To fix HP printer in error state code 0x00000015, verify your connections, update drivers, restart the print spooler service, or reinstall the printer software. These fixes will help you get beyond the issue and resume your printing tack.

 

Comments

  1. Tech DogsJune 12, 2025 at 12:54 AM

    Great blog! Very helpful tips for anyone facing issues with their HP Printers. This troubleshooting guide is easy to follow and saves a lot of time. Thanks for covering common errors and practical fixes—this will help users get back to printing smoothly!

    ReplyDelete

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