How to Solve HP Printer Error State Problem on Windows 10
Users face frustration when they face an HP printer in an error state issue on Windows 10. There are lots of reasons that result in this issue, including a faulty printer driver, a printer that isn't able to establish a healthy connection, etc. If you are facing the same problem on Windows 10, this blog can help you solve the problem.
Points to Check When You Have HP Printer Error on Windows 10
Sometimes an HP printer error state issue makes it complicated for users to have HD-quality prints. But before searching for troubleshooting ways, you need to consider the following points.
Turn On the printer and computer.
Don't forget to check the WiFi network.
Check the low ink issue.
Do not avoid placing the Cartridges correctly in the printer.
Check for the printer's paper jam problem.
Close the printer cover correctly.
Ways to Fix HP Printer in Error State on Windows 10
You can try different ways to solve the HP printer in an error state on Windows 10.
1] Run the Printer Troubleshooter
Find printer troubleshooters in Windows 10, this built-in tool helps users solve various types of errors.
Just click on Win + R to launch this tool. Use the Run dialog box to type the printer troubleshooter and hit on the Ok button.
Now hit on Next to run the troubleshooter.
Don't forget to select Apply repairs automatically.
Once the troubleshooting is done, check whether the HP printer error state is solved.
2] Printer Status
The printer shows an error when it's offline. Check the printer status whether it's online or offline following the below steps.
Click on Devices & Printers once the control panel is launched.
Check whether the printer is showing "Offline" or "Ready".
If you see Ready your printer is online.
But if your printer is offline, click on "Use Printer Online".
Doing so will change the message from Offline to Ready state.
3] Print Spooler Dependencies Status
You can come across an HP printer in an error state if the Print Spooler Dependencies aren't running. Solve the problem by following below steps:
Type services .msc in the Run dialog box and click Ok.
Scroll down for Print Spooler in the Services app.
Right-click on Printer Spooler > choose Properties.
Hit on the Dependencies tab.
Check the services list and expand it.
Now inspect the status of the Dependent services. Also, check whether it's running or not.
4] Download the Printer Driver
If none of the methods work for you to solve the HP printer error state problem, check the printer driver issue.
If there is a problem with the Printer driver, uninstall it.
Once successfully uninstalled, re-install the printer driver.
Final Note
We hope this article can help you know what you should do when you have an HP printer error state on Windows 10. But if you fail to solve the problem, you can visit the HP Help site or contact the support team. I am very sure you will be guided in the right way.
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